Testimonials for Basement Systems Vancouver

Efficient - I was called by phone very quickly after my initial inquiry.  Informative website.  I have left messages for other companies and was either called back days or weeks later or not at all.  Excellent overall customer service.

This has been one of the most professionally done jobs I have ever had done on my home.�  From the first inquiry to the last day.�  A great job, very well done.

Knowledgeable about what the problem was; the cost was reasonable; returned phone calls.�  It was great that Lars was familiar with the area and aware of some of the problem areas in the neighborhood!� Great to have a detailed quote sheet. We did have two other companies give us an estimate. Company #1 - Could not come when I was going to be home, they came over when no one was home to look around.�  They could not tell me for sure that I had a cracked foundation.�  Told me it was a possibility. Company #2 - Didn't even bother to come & inspect the area.�  Just asked me over the phone what my possible problem was & gave me an estimate over the phone.

I was quite skeptical about the problem being solved, but it was & I am very happy with the results.

Your system seemed to make the most sense in our circumstance.  We are enjoying the peace of mind the system is giving us now.

You were able to what what I needed in a timely manner for a great price.  I really appreciated your company accommodating my storage issues.

From our first phone call to completion of the job, we had top-notch service from all employees.  We cannot remember ever having such good service.  Everyone was knowledgeable, gave added good advice and were exceptionally pleasant.  I highly recommend your services.

The installer took time to explain everything he was doing.

Installers were quick, friendly, knowledgeable and approachable.  Office staff were pleasant to deal with; quick to respond to calls; follow through/followup was always thorough and timely.

The sales rep knew what he was talking about.

No other company was interested or competent for the job! For 5 years I have been asking contractors about "FIXING" this water problem in our basement and none of them seemed to know what to do.

Met you at the home show and felt comfortable with your knowledge and expertise on Basement and Crawlspace repairs.  Overall very happy with the work done and would use you again if another problem occurs in the crawlspace.

I just wanted to send a quick thank you to everyone for all their hard work.  The house feels and smells so much better (my son is sneezing/coughing less, there is less dust, etc.).  I/we think it’s the best money we’ve spent on the house.  Almost daily I tell Norm how much better the house smells.  I believe it was Aaron who was the person who did the installation and he was very professional and courteous - he did a great job. I also wanted to let you know that after we booked Basement Systems Vancouver, Norm talked to a few guys at work who had also hired your company and they gave great reviews.  Thanks again!

Very clean & knew your product thoroughly. Your agent (representative) presented himself in a professional manner. He did not B.S. at any time about anything. He was an excellent rep for your product & I would highly recommend him. I enjoyed meeting & working with Lars Bressel & I would do it again if the need presented itself.

Thank you for your promtp service-we would be happy to recommend your service to anyone.