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Reviews

Job review from in Surrey , BC V3w6e4 on 10/28/14

Overall Rating:

5  out of 5

Entire process was done excellently and professional. Easy to talk to throughout the process. Installers were early and done in a day. They even returned on another day to deliver scrap membrane rolls so that I could use it as a mat for crawlspace storage! Besides the wait for my actual dehumidifier to ship from the states, I bare no complaint. Thanks guys!

Our Overall Service
Call Representative
Our Office Staff
Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

As an installer for a communications company, I have been in many crawlspaces. The one that stood out to me was one done by basement systems. They too had a mold issue in their home. So, I asked who did it for them and the name has stuck ever since.

Company's Response:

Hi Caisan,

Thank you so much for taking the time to review our company.  We truly appreciate it.  Also I am glad everything went so well, we strive on complete customer satisfaction.  Also, thank you for understaning the Product delay.  There was an initial delay on dehumidifiers from Conneticut, and with the summer back log, it took awhile to sort itself out.

Thank you Again,

 

Fraser Hay

Business Manager

our service area

We serve the following areas

Our Locations:

Basement Systems Vancouver
7449 Hume Avenue, Unit #13
Delta, BC V4G 1C3
1-604-630-2382